Steven M. Ledbetter

(415) 350-8272

Emeryville, CA

Summary

Stevo is a Product Leader specializing in user engagement. For the last 12 years, he has recruited and lead empowered teams to build great products that delight users daily and achieve business goals.

Employment

Elevate Security

2020 – Present

Vice President of Products

  • Collaborated with the founders for a successful $8.25 million Series A funding.
  • Established, recruited, and hired a whole departmennt of PMs, POs, designers, and writers.
  • Organized R&D into Empowered Product Teams, reducing Time to Value from 45 days to 7.
  • Drove discovery and pivoted the company to new products focused on end-user engagement that 2x ARR with a 60 NPS score and less than 5% churn.

Tonal

2018 – 2020

Director of Product Management, Engagement

  • Increased engagement 2x and customer satisfaction 50% by implementing behavioral science education and metrics for the coaching, product, and design teams.
  • Developed content strategy and workflows that increased production output 27x.
  • Created, hired, and trained the first user research roles.

Habitry

2014 – 2018

CEO, Head of Product, Co-Founder

  • Raised a $150,000 seed and createed the first behavior change iOS app for health coaches; sold to our largest customer in 2017.
  • Designed, shipped, and marketed multiple products for clients on 6 continents with a remote team in 4 times zones.
  • Improved customer engagement by 2x and retention by 10x for client products.

Coach Stevo, LLC

2008 – 2014

Head of Product, Founder

  • Created digital platforms that maintained multiple communities with hundreds of customers.
  • Participated in the the creation of the first national Health Coach Certification from National Association of Sport Medicine.
  • Authored 100+ articles for MyFitnessPal with 1,000,000+ shares on social media.

Six Apart

2008 – 2008

Online Marketing Manager

  • Managed a team of 3 people to surface, design, and deploy new features for the marketing web sites.
  • Implemented first A/B testing for Six Apart web properties.

Design Within Reach

2006 – 2008

Website Manager

  • Coordinated the multi-million dollar project to move the website from in house and hard-coded onto a CMS.
Awards

Advisor

Center for Self-Determination Theory

2018

Panelist

Health Experience Design Conference

2017

Featured Presenter

Equinox High Performance Living

2016

Contributing Scholar

National Association of Sport Medicine

2015

Publications

Motivating Humans

2022

A comprehensive, scientific guide to helping people stay motivated in a de-motivating world.

The Motivator

2017

An Annual Motivation Science Journal.

Habitry Starter Kit

2016

A 50-page guide for health coaches looking to get started in Habit-Based Coaching.

We Make Communities

2015

Practical behavior change strategies for health coaches from Social Psychology.

Intervention

2012

With Dan John. 10 Questions and 5 Principles for finding your path to health and fitness.

Hello Healthy

2012

A 2 year-long series of weekly blog posts for the 160mil users of MyFitnessPal.

Education

John F. Kennedy University

2012

Masters in Sport Psychology

University of Chicago

2004

Bachelors in Philosophy

Harvard University

2001

Undergraduate Coursework in Economics

Skills

Product Lead

Communication

Behavioral Psychology

UX

Presenting

Writing

Front-End Development

Graphic Design

Podcasting

Video Production

Projects

Habitry iOS App

Product Lead, UX, User Testing, Research

A cutting edge behavior change app for health coaches.

  • Recruited and lead a team of 7 across 4 time zones to research, design, ship, and market.
  • 1,000+ users in 90 days.
  • 72% daily adherence and 68% user retention for 365 days.

Habitry Professionals

Product Lead, UX, Front-End Development

The first evidence-based, behavior change education for health coaches.

  • Designed and created a proprietary LMS to deliver a year-long group education platform in support of Habitry iOS.
  • Built, maintained, and marketed with a team of 3 producing daily content
  • Sold product and co-developed platform into the largest behavior change education in the UK.

The Motivator

Product Lead, Graphic Design, Writing, Marketing, Front-End Development

A quarterly research review of Motivation Science.

  • Created and shipped the 58 page MVP in 17 days.
  • Read by thousands of health coaches every quarter.

Worklete Basics Course

UX, Writing, User Testing

Behavior change strategy and implementation.

  • Audited the previous version of the product for Motivation Science best-practices.
  • Delivered feedback as a workshop for the product team.
  • Coordiated product team on creation of the latest version of LMS.

Conversa Chatbot Style Guide

UX, User Testing, Writing

Behavior change science strategy and style guide.

  • Audited product for adherence to Motivation Science best practices.
  • Developed a workshop on Motivation Science and Design for the product team.
  • Created a Behavior Change Style Guide to coordinate the chatbot writing team.

The Bettercast

Product Lead, Audio Production, Writing, Front-End Development

A podcast about getting better at things.

  • Highly produced, hour-long interview show.
  • 5,000+ downloads of Season 1.

The Motivate Summits

Product Lead, Marketing, Presenting

The only unconference series for changing health behavior.

  • Grew to 19 unconferences in 18 months.
  • Maintained an active community with over 600 members.
  • Developed into an open-source knowledge base for answering health coaches' questions about behavior change.